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Our returns policy is as follows:

  • You have 7 Days from reciept of your item to return it (in original, unopened packaging and saleable condition) for a full refund.
  • Faulty products* can be returned for a full refund or exchange with 28 days of purchase.
  • Any faulty goods outside of the 28 days should be taken to the product manufacturer. The Headphone Hut may look into individual cases in exceptional circumstances.
  • The Headphone Hut reserves the right to change or amend this policy at any time and without notice.
  • By purchasing anything via our website or eBay store you are agreeing to our Terms and Conditions and Returns Policy.
  • The buyer is responsible for return postage and if making an exchange of a non faulty product buyer pays the postage cost of replacement item (paid via Paypal)

All returns should be sent to:


The Headphone Hut Ltd

14, Eton Walk



CT19 5US


*faulty goods must be returned to us to ensure any damage is not due to misuse or maltreatment. Only faulty goods will be refunded or replaced.

Your statutory rights are not affected